1. Take photos of your damaged item. If box is damaged, please take photo of box.

2. Email photos to sales18@fzwellfeel.com. and our customer service will respond within 72 business hours with next steps.

3. Damage claims or missing item claims must take place through email so that we can ensure that your claim is quickly taken care of. We are here to help. If you have any questions, please email our customer service team at sales18@fzwellfeel.com